Distinguished Masters Thesis Award
By Sean Woodward on 4/22/2021 in Achievements / Awards
My Capstone Project / Masters Thesis was based on a project where I introduced AnswerPath as a new Knowledge Management system to the contact center.
My capstone Professor, and the Dean of the department were so impressed by it that they gave me an additional graduation award.
The Thesis may be downloaded here MastersDegreeCapstoneThesesis-ContactCenterKnowledgeManagement.pdf.
Here is an picture of the plaque that they presented to me.
